About

E-learning developer, instructional designer and technical communicator

I began my career as an apprentice IT Support Engineer. I continued working in IT for 10 years, in a variety of roles, focusing on IT Support and Infrastructure.

I hold several IT qualifications, one of which is a bachelor’s degree, with first class honours, in Information Technology. I have continued to obtain various IT certifications over the years.

In 2012 I completed a teacher training qualification and decided to move into the education industry, to deliver IT training. I worked for a UK training company, as an IT Systems and Networking Assessor, delivering a City and Guilds (QFC) Level 3 qualification in IT Competency. In 2014 I moved away from teaching and assessing into technical writing and elearning at a tech start-up and became the manager of the content/product development department. 

In 2018 I completed a MA, with first class honours, in Technical Communication and ELearning and have since been working as a freelance instructional designer and elearning developer/consultant. 

My passion is technology, education and writing. I love technical communication as I enjoy taking complex pieces of information and turning them into clear, accurate, consistent instructions or documentation.

I am interested in how people learn and like to keep up to date with industry trends in IT, technical communication and elearning. I possess skills and experience in creating accurate, clear and concise documentation as well as writing learning objectives and course curriculum.


Qualifications

MA Technical Communication and E-Learning
(First Class)

BSc Information Technology
(First Class)

FdSc IT for E-Business


Certifications


Workshops & Courses

  • GA: Copywriting for Tech
  • GA: Mobile Video: Produce Content Like a Pro
  • LinkedIn Learning – Teaching Techniques: Writing Effective Learning Objectives
  • LinkedIn Learning – Elearning Techniques: Visual Design
  • LinkedIn Learning – Articulate Storyline 360: Increasing Learner Engagement
  • LinkedIn Learning – Camtasia 9: Creating Instructional Videos
  • LinkedIn Learning – Instructional Design: Needs Analysis

Memberships