About

E-learning developer, instructional designer and technical communicator

I began my career as an apprentice IT Support Engineer. I continued working in IT for 10 years, in a variety of roles, focusing on IT Support and Infrastructure.

I hold several IT qualifications, one of which is a bachelor’s degree, with first-class honours, in Information Technology. I have continued to obtain various IT certifications over the years.

In 2012 I completed a teacher training qualification and decided to move into the education industry, to deliver IT training. I worked for a UK training company, as an IT Systems and Networking Assessor, delivering a City and Guilds (QFC) Level 3 qualification in IT Competency. In 2014 I moved away from teaching and assessing into technical writing and elearning at a tech start-up and became the manager of the content/product development department. Since then I have held various positions, most notably my role as the Head of Online Learning at the Inns of Court College of Advocacy.

I work as a freelance learning consultant at the eLearning Academy.

I have an MA, with first-class honours, in Technical Communication and ELearning and I am currently a student at Lancaster University working towards a PhD in Technology Enhanced Learning.

My passion is technology, education and writing. I love technical communication as I enjoy taking complex pieces of information and turning them into clear, accurate, consistent instructions or documentation. I am interested in how people learn and like to keep up to date with industry trends in IT, technical communication and elearning.